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Boom! FAQs Membership FAQs

Membership FAQs

1. How do I become a member of Boom! credit union?

To become a member of the credit union you can open a savings account or apply for a loan. You can apply online, by post or at one of our offices.

To become a member you must:

2. What charges are there to become a member?

There are no charges to become a member. You just need to apply for a loan or open a savings account and deposit a minimum of £5 in the account. You can withdraw your savings at any time.

3. Can I still be a member if I move or no longer work in West Sussex, Surrey or Kingston?

Yes, you can still be a member of the credit union. If you don’t live or work in West Sussex, Surrey or Kingston anymore then the board needs to be aware and agree on you remaining a member. So let us know if your situation changes.

4. How will you use my personal information?

We will protect your information according to the rules that are set out in the Data Protection Act, and will not share your information with any organisation without your permission.

We do use automated ID verification software, and will submit your details to credit reference agencies (CRAs) and fraud protection agencies (FPAs). Legally we must do this to prevent crime and money laundering and to protect the interests of our other members. You will be told if we are going to do this during the loan or savings account application process.

When you apply to us to open an account, we:

  1. Check our own records.
  2. Submit a search to credit reference agencies. This search will leave a search footprint on your credit file that other lenders can see.
  3. Submit a search to fraud prevention agencies (FPAs).
  4. We may also make periodic searches at CRAs and FPAs to manage your account with us.
  5. If you’re making a joint application, or tell us that you have a spouse or financial associate, we link your records together, so you must be sure that you they are happy for you to disclose information about them. CRAs will also link your records together and these links will remain on your files unless you or your partner successfully files for a disassociation with the CRAs to break that link.

When you borrow from us, we give details of your accounts and how you manage them to CRAs. If you borrow and do not repay in full and on time, CRAs will record the outstanding debt. CRAs and FPAs may supply this information to other organisations performing checks or tracing you to recover debts. Records remain on file for six years after your account is closed, whether the loan was repaid or you defaulted.

If you give us false or inaccurate information and we suspect or identify fraud we will record this and may pass this information to FPAs and other organisations involved in crime and fraud prevention.

For full details of how we use your personal information, read Click to DownloadA guide to the use of your personal data (224.3kb)

You can find out more about the Data Protection Act on the Gov.uk website.

Contact Us
  • BOOM! Credit Union
  • Tel: 01903 237221
  • Fax: 1890 800 011
  • Email:
  • Web: www.boomcu.com
  • Address: 129 Montague Street, Worthing, West Sussex, BN11 3BP

We're a credit union for people who live or work in Surrey, Kingston, and West Sussex.

We give local people access to fair and affordable loans and savings accounts. And we help our members to manage their money.

Main Office
  • T:
  • E:
  • 01903 237221
  • 129 Montague Street,
  • Worthing, West Sussex, BN11 3BP
Opening Hours
  • Mon - Fri
  • 10:00 - 15:00
Crawley Drop-In Centre
  • T:
  • 01293 438537
  • Crawley Town Hall,
  • The Boulevard
  • Crawley, RH10 1UZ
Opening Hours
  • Mon & Fri
  • 09:30 - 15:45
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Boom! Credit Union is the trading name for the West Sussex and Surrey Credit Union. We're authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our FRN is 475226